The Magic Lantern Covid-19 Policy

The Magic Lantern takes its responsibility for the health, safety and welfare of its staff and customers very seriously. We have put in place a number of procedures to help us ensure everyone has a safe and enjoyable experience at the cinema.

You must not visit the cinema if you are required to isolate or have any symptoms that indicate you may have Covid-19

Please read and respect our Covid Code.

Please book online.

We have removed every other row of seats but are still social distancing by 1m. This means two seats to either side of a booked seat will be blocked off at the point of booking and no one will be able to sit in these seats.

Online booking ensures your contact with our box office staff is reduced and contactless but also guarantees your seats. With drastically reduced seats available, screenings can sell out and if you turn up on the door you may not get a seat.

 

If you are unable to book online you can book over the phone or by calling into the Box Office.

Face masks – Until 28th February 2022
Face masks must be worn when entering the building, when moving around the building and when waiters deliver food to your table. You are welcome to remove them when you are seated and have received your bar order. You will be seated 1m from anyone not in your party and the cinema is well ventilated.

 

From 28th February 2022Per Welsh Government Guidance,

Face masks will no longer be mandatory.

Food & Drink
We now offer waiter service to your seats. All seats have their own tables. Make your way to your seats, where you will find a menu and a waiter will come and take your order as soon as they can. Please arrive at least 15 minutes before the advertised start time of the film to allow us time to take and deliver everyone’s order. Anyone arriving late (after the advertised start time) will need to wait in the bar and order after once all other orders have been delivered.

Toilets
The toilets have a lock on the main door and we ask you lock this door when you enter to ensure no one else comes in. Please be patient and wait outside the door if you find the door locked.

Hand Sanitisers
Please sanitise your hands when you enter the cinema and before and after entering the toilets.

1m Distancing
Please be aware and respectful of other people using the cinema and keep a 1m distance from anyone not in your group. This includes when side waiting to enter. Please leave a 1m gap in the queue between your group and others.

Cashless Payment

Please pay with a card if possible so we can reduce the need for our staff to handle cash.

Thank you for your co-operation.